RETURN POLICY
At Glamora, we understand that sometimes a product may not meet your expectations or may not be the right fit for you. That's why we have a hassle-free return policy in place to ensure your satisfaction.
If you are not completely satisfied with your purchase, you can return it within 30 days of receiving it for a full refund. We believe in the quality of our products and want you to be confident in your purchase.
To initiate a return, simply contact our customer service team and provide them with your order details. They will guide you through the return process and provide you with a return authorization number.
Please note that the returned item must be in its original condition, unused, and in its original packaging. We cannot accept returns for products that have been used or damaged.
Once we receive the returned item, our team will inspect it to ensure it meets the return criteria. If everything checks out, we will process your refund within 5 business days. Please allow additional time for the refund to reflect in your account, as processing times may vary depending on your payment method.
If you received a defective or damaged item, please contact our customer service team immediately. We will arrange for a replacement or refund, depending on your preference.
Please note that shipping fees are non-refundable, and the customer is responsible for the return shipping costs, unless the return is due to a mistake on our part.
For any further questions or concerns regarding our return policy, please don't hesitate to reach out to our customer service team. We are here to assist you and ensure your shopping experience with Glamora is nothing short of exceptional.